Setting up Custom Domain

For On-Demand customers, the White-labeling Add-on is required.

You can link your custom domain (e.g. galleries.yourwebsite.com ) to your VidFlow Client Galleries in a few quick steps.

Step 1 - Log into your domain provider / DNS host

Log into the dashboard where your domain or DNS is hosted, and go to your DNS settings.

This may be called Zone File Settings, Manage Domains, Domain Manager, DNS Manager or something along those lines.

Step 2 - Create a CNAME record

Add a new CNAME record. You'll typically see the following fields for the CNAME record you are creating:

Type	CNAME
Host, Name or Alias	Enter a subdomain name of your choice.	Examples: galleries, videos
Points To or Value/Data	vf-pro.vidflow.co.	Enter exactly as shown
TTL	1 Hour (or the minimum required)

Sub-domain Examples:

client - client.yourdomain.com
gallery - gallery.yourdomain.com
galleries - galleries.yourdomain.com (shown below)
videos - videos.yourdomain.com

Adding a CNAME record if your domain is registered on:

Step 3 - Update your VidFlow Custom Domain

Log into your VidFlow Account and follow these steps:

1. Click on the Company Settings button (located on the top left) > Domain Settings

2. On the Domain Settings page, enter the same domain URL you created (e.g. client.yourdomain.com, gallery.yourdomain.com, and galleries.yourdomain.com) in the space highlighted and click Save Domain

3. A message is displayed to confirm that all the steps above have been completed. Click on Verify (after completing Step 1 and Step 2)

4. Once your Custom domain is active, it will show Active status.

Note: DNS changes can take up to 48 hours to propagate across the entire internet.