Recommended Device Settings for Uploads & Downloads

When uploading large videos, your computer may go to sleep due to inactivity, and result in disrupting the uploads. To resolve this, you can update your computer's power settings to prevent it from going to standby/sleep when uploads are in progress.


Follow instructions for:

macOS (v.13 or newer)

macOS (v.12 or older)


Windows 11

Windows 10


macOS (v.13 or newer)

You can use a free utility app Amphetamine from the App Store to keep your device awake during uploads.

  • Make sure the power adapter is connected
  • Click the  icon at the top-left of your screen > System Settings
  • Go to the Displays section (as highlighted below).
  • Click on the Advanced button at the bottom-right.

  • Under Battery & Energy, enable the toggle next to Prevent automatic sleeping on power adapter when the display is off.
  • Once enabled, click Done.


macOS (v.12 or older):

You can use a free utility app Amphetamine from the App Store to keep your device awake during uploads.

  • Make sure the power adapter is connected
  • Click the  icon at the top-left of your screen > System Preferences
  • Go to the Battery section (as highlighted below).

In older macOS versions, this section may be called 'Energy Saver'

  • Navigate to the Power Adapter section
  • Enable the 'Prevent computer from sleeping automatically when the display is off' option.


Windows 11

  • Go to Settings > System > Power & battery 
  • In the
    • On battery power, put my device to sleep after > Never
    • When plugged in, put my device to sleep after > Never


Windows 10

  • Go to Settings > Power & Sleep
  • In the Sleep section, make sure to choose 'Never' option for both battery power and plugged in.
  • With this setting, your computer will not go to sleep automatically.

Note: You may choose to turn off the screen/display as you prefer, as it doesn't affect uploads.


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